HELP

HOW TO BUY

You can search by Artist or by Title from the search bar. Click on the magnifying glass icon.

You can also search by Format and Musical Style by clicking on the corresponding option in the main menu.

Add the products you wish to purchase to your shopping cart.

Select the Payment Method (Bizum, Bank Transfer, Credit / Debit Card).

Please finalize your order and we will contact you shortly by Email and WhatsApp to update you on your order status.

We will NOT charge you anything until you approve everything.

We will confirm for each of the products in your order whether they are available or out of stock and the estimated shipping time.

PRODUCT AVAILABILITY AND SHIPPING TIMES

-Some products are available in our local warehouse and will be reserved for you immediately.

-Many other products are available in the warehouses of our national and European suppliers.

Products in our suppliers' warehouses usually reach us within approximately 1-3 weeks.

We will quickly confirm the availability or unavailability and shipping times for each product in your order.

If any product in your order is out of stock, we will inform you immediately, and you can decide what to do with the rest of the order (continue with the available products or cancel the entire order).

We will NOT charge you anything until you approve everything.

We will ship your order once we have received all the products in your order at our local warehouse.

We do not make partial shipments (except in exceptional cases).

SHIPPING COSTS / SHIPPING METHODS

-SPAIN (Excluding Canary Islands):

Flat rate of 4.99 Euros for all orders (Peninsula and Balearic Islands).
Certified Shipping with Tracking Number.

-SPAIN (Canary Islands):

Flat rate of 9.99 Euros for all orders (Canary Islands).
Certified Shipping with Tracking Number.

We do not offer standard shipping.

EUROPE / WORLD

For EUROPE/WORLD, the shopping cart will calculate shipping costs depending on the format, weight, and dimensions of each product.

Certified Shipping with Tracking Number.

We strive to maintain reasonable shipping costs within our capabilities.

PAYMENT OPTIONS

-BIZUM.

-BANK TRANSFER.

-CREDIT / DEBIT CARD.

RETURN POLICY

We will only allow returns if we have sent an incorrect product.

Nevertheless, we are confident we can reach an agreement for other types of incidents.