HELP

HOW TO BUY

You can search by Artist or by Title from the search field. Click on the Magnifying Glass.

You can also search by Format and Musical Style by clicking on the corresponding option in the main menu.

Add the products you want to buy to your Shopping Cart.

Select the Payment Method (Credit / Debit Card, Apple Pay, Google Pay, Shopify Payments, Klarna).

Please finalize your order and we will contact you shortly to update the status of your order (product availability and shipping times).

SHIPPING COSTS / SHIPPING METHODS

-SPAIN (Except Canary Islands):

Flat rate of 4.99 Euros for all orders (Peninsula and Balearic Islands).
Certified Shipping with Tracking Number.

-SPAIN (Canary Islands):

Flat rate of 9.99 Euros for all orders (Canary Islands).
Certified Shipping with Tracking Number.

We do NOT send by standard mail.

EUROPE / WORLD

For EUROPE/WORLD, the shopping cart will calculate shipping costs depending on the format, weight, and dimensions of each product.

Certified Shipping with Tracking Number.

We strive to maintain reasonable shipping costs within our capabilities.

PAYMENT OPTIONS

-CREDIT / DEBIT CARD.

-APPLE PAY.

-GOOGLE PAY.

-SHOPIFY PAYMENTS.

-KLARNA.

PRODUCT AVAILABILITY AND SHIPPING TIMES

Some products are in our local warehouse and will be reserved for you immediately.

Many other products are in our central warehouse or in our suppliers' warehouses and may take between 5 and 15 working days to arrive at our local warehouse.

During holiday periods (summer, Christmas, etc.) or when postal services are overloaded, some products may take 4-5 weeks or even longer to arrive at our local warehouse.

We will keep you informed of any incidents or updates to your order.

If any product in your order is out of stock, we will refund the amount of that product and continue processing the rest of the order.

Once all products in your order have arrived at our local warehouse, we will notify you, dispatch your order, and send you your tracking number.

We do not make partial shipments of products (except in exceptional cases).

PRODUCT CONDITION

We sell new and used products.

New products can be factory sealed or new unused but NOT sealed.

Used products can be Like New (M-), Very Good Condition (VG+), or Good Condition (VG).

Each used product is accompanied by the condition of both the media (CD, LP, DVD...) and the cover.

RETURN POLICY

We will only allow returns if we have sent an incorrect product.

In any case, we are sure we can reach an agreement for other types of incidents.