PURCHASE TERMS / FREQUENTLY ASKED QUESTIONS

HOW TO BUY

You can search by Artist or by Title using the search field. Click on the Magnifying Glass icon.

You can also search by Format (Vinyl, CDs, DVDs / Blu-rays, Cassettes, Books, T-shirts) and Musical Styles (Hardcore-Punk, Metal, Rock-Pop-Other Styles, Rap / Hip-Hop, Ska-Reggae) by clicking on the corresponding option in the main menu.

Add the products you want to purchase to your Shopping Cart.

Select the Payment Method (Credit / Debit Card, Bizum, Bank Transfer).

Please finalize your order and you will receive an order confirmation email.

Subsequently, you will receive another email with the update on your order status and requesting payment.

SHIPPING COSTS / SHIPPING METHODS

-SPAIN (Except Balearic and Canary Islands):

Flat rate of 4.99 Euros for all orders (Peninsula).
Certified Shipping with Tracking Number.

-SPAIN (Balearic Islands):

Flat rate of 6.99 Euros for all orders (Balearic Islands).
Certified Shipping with Tracking Number.

-SPAIN (Canary Islands):

From 9.99 Euros (Canary Islands).
Certified Shipping with Tracking Number.

We do NOT offer ordinary shipping.

EUROPE / WORLD

For EUROPE/WORLD, the shopping cart will calculate shipping costs depending on the format, weight, and dimensions of each product.

Certified Shipping with Tracking Number.

We try to keep shipping costs reasonable within our possibilities.

PAYMENT OPTIONS

-CREDIT / DEBIT CARD.

-BIZUM.

-BANK TRANSFER.

PRODUCT AVAILABILITY AND SHIPPING TIMES

Some products are in our local warehouse and will be reserved for you immediately.

Many other products are in our central warehouse or in the warehouses of our national and European suppliers. These products may take between 5 and 15 business days to arrive at our local warehouse (Saturdays, Sundays, and holidays do not count as business days).

During vacation periods (summer, Christmas, etc.), when postal services are overloaded, or due to any exceptional circumstance, some products may take 20-30 business days or even longer to arrive at our local warehouse (Saturdays, Sundays, and holidays do not count as business days).

We will keep you promptly informed of any incidents or updates to your order.

If any product in your order is out of stock or unavailable, we will notify you immediately and continue processing the rest of your order. 

Once all available products in your order have arrived at our local warehouse, we will notify you, dispatch your package, and send you your tracking number.

We do not ship partial orders (except in exceptional cases).

PRODUCT CONDITION

We sell new and used products.

New products can be factory sealed or new unsealed.

Used products can be Like New (M-), in Very Good Condition (VG+), or in Good Condition (VG).

Each used product is accompanied by the condition of both the media (CD, LP, DVD...) and the cover.

RETURN POLICY

We will only allow Returns if we have sent an incorrect product.

However, we are sure we can reach an agreement for other types of issues.