PURCHASE TERMS / FREQUENTLY ASKED QUESTIONS

HOW TO BUY

You can search by Artist or by Title from the search field. Click on the Magnifying Glass.

You can also search by Format (Vinyl, CDs, DVDs / Blu-rays, Cassettes, Books, T-shirts, Hoodies) and Musical Styles (Hardcore-Punk, Metal, Rock-Pop-Other Styles, Rap / Hip-Hop, Ska-Reggae) by clicking on the corresponding option in the main menu.

Add the products you want to buy to your Shopping Cart.

Select the Payment Method.

Complete your order and you will receive an order confirmation email.

You will subsequently receive another Email informing you of the update of your order status and requesting payment for it.

SHIPPING COSTS / SHIPPING METHODS

-SPAIN (Except Balearic and Canary Islands):

Flat rate of 4.99 Euros for all orders (Peninsula).
Certified shipping with tracking number.

-SPAIN (Balearic Islands):

Flat rate of 6.99 Euros for all orders (Balearic Islands).
Certified shipping with tracking number.

-SPAIN (Canary Islands):

From 9.99 Euros (Canary Islands).
Certified shipping with tracking number.

We do NOT offer standard shipping.

EUROPE / WORLD

For EUROPE/WORLD, the shopping cart will calculate shipping costs depending on the format, weight and dimensions of each product.

Certified shipping with tracking number.

We try to keep shipping costs reasonable within our possibilities.

PAYMENT OPTIONS

-CREDIT / DEBIT CARD.

-BIZUM.

-BANK TRANSFER.

PRODUCT AVAILABILITY AND SHIPPING TIMES

Some products are in our local warehouse and will be reserved for you immediately.

Many other products are in our central warehouse or in the warehouses of our national and European suppliers. These products may take 5 to 15 business days to arrive at our local warehouse (Saturdays, Sundays and holidays are not counted as business days).

During holiday periods (summer, Christmas, etc.), when postal services are saturated, or due to exceptional circumstances, some products may take 20-30 business days or even longer to arrive at our local warehouse (Saturdays, Sundays and holidays are not counted as business days).

The amount for unavailable or out-of-stock products will be deducted from the total to be paid, and we will continue processing the rest of the products in your order.

When all available products in your order have arrived at our local warehouse, we will notify you, put your package in the mail, and send you your tracking number.

We do not make partial shipments of products (except in exceptional cases).

PRODUCT CONDITION

We sell new products and used products.

New products may be factory sealed or new unused but NOT sealed.

Used products may be Like New (M-), Very Good Condition (VG+) or Good Condition (VG).

Each used product is accompanied by the condition of both the media (CD, LP, DVD...) and the cover.

RETURN POLICY

We will only allow returns if we have sent an incorrect product.

However, we are sure we can reach an agreement for other types of incidents.